Helena Heart Ring

At Espana Jewelry Collection, we believe that jewelry is more than just an accessory. It's a reflection of your unique style and personality. That's why we offer a wide range of personalized jewelry that is crafted with precision and meticulous attention to detail.

One of our most popular pieces is the Maurice Memory Chain and Triplicate Small/Big Icy Heart Chain . This exquisite necklace is not only a stunning accessory, but it also holds a special place for your cherished memories. Each necklace is carefully crafted to your liking, ensuring that it captures the essence of your most treasured moments.

As with any masterpiece, the creation of the Photo Frame Necklace takes time. We want to ensure that every detail is perfect, which is why it has a production time of 7 to 10 business days. We understand that waiting can be difficult, but we promise that it will be worth it.

For all other personalized jewelry, including our Baronne Bamboo Earrings and The Big Easy Big Letter Necklace, the production time is 4 to 5 weeks. We know that this may seem like a long time, but please be patient. Each piece is crafted with utmost care and precision to ensure that it exceeds your expectations.

During the production process, we will keep you updated every 5th day through email. We want you to feel involved in the creation of your personalized jewelry and to know that your piece is being crafted with love and dedication.

We understand that personalized jewelry is a unique and intimate purchase, which is why we do not offer refunds or exchanges on these items. Each piece is crafted specifically for you, making it truly one-of-a-kind. We believe that this level of personalization and attention to detail is what sets our jewelry apart.

So, as you wait for your personalized jewelry to be created, remember that it's worth the wait. Each piece is a work of art, crafted to your liking and designed to capture your individuality. We appreciate your patience and understanding as we bring your vision to life.

Thank you for choosing Espana Jewelry Collection. We are honored to be a part of your journey and look forward to creating a piece of personalized jewelry that will be treasured for a lifetime.

At Espana Jewelry Collection, we are committed to providing our customers with high-quality products and exceptional service. That's why we offer a one-year warranty on all eligible items purchased from our store.

Our one-year warranty ensures that your purchase is protected against any manufacturing defects or faults. If you encounter any issues with your item within one year of purchase, we've got you covered.

Here are some important details about our one-year warranty:

• The warranty is valid for one year from the date of purchase.
• It covers manufacturing defects and faults in materials or workmanship.
• The warranty is applicable for each item purchased, but only one time per item.
• It does not cover damage caused by water, discoloration, or tarnishing of items.
• Custom-made items, personalized items, and clearance or final sale items are not eligible for the warranty.

When you shop with us, you can have peace of mind knowing that your purchase is protected. Our one-year warranty ensures that you receive a high-quality product and that we stand behind the craftsmanship of our jewelry.

If you have any questions or need assistance regarding our warranty, please feel free to contact our customer support team. We are here to help you and ensure your satisfaction with your purchase.

Thank you for choosing Espana Jewelry Collection. Shop with confidence and enjoy your jewelry knowing that we have you covered for one year.

At Espana Jewelry Collection, we understand that jewelry is a personal investment. We strive to provide our customers with high-quality pieces that they will cherish for years to come. However, we also recognize that sometimes a purchase may not meet your expectations. That's why we offer a 90-day return policy to ensure your satisfaction.

We value our customers and want you to be completely happy with your purchase. If for any reason you are not satisfied with your order, you can return it within 90 days of receipt. We believe in making the return process as hassle-free as possible, so we offer a store credit for the full amount of your purchase.

Here's how our return process works:

1. Contact our customer service team at espanajewelry@gmail.com to initiate the return process. Please include your order number and the reason for your return.
2. Once we receive your return request, we will provide you with a return authorization number and instructions on how to send back the item.
3. Package the item securely and ship it back to us using a trackable shipping method. Please note that the customer is responsible for the return shipping costs.
4. Once we receive the returned item and verify its condition, we will issue you a store credit for the full amount of your purchase.

Please note that custom-made or personalized items are not eligible for return. Additionally, clearance items and gift cards cannot be returned.

Our goal is to make your shopping experience with us enjoyable and stress-free. If you have any questions or concerns about our return policy, please don't hesitate to reach out to our customer service team at espanajewelry@gmail.com. We are here to assist you and ensure your satisfaction.

Thank you for choosing Espana Jewelry Collection. We appreciate your support and look forward to serving you again in the future.

At Espana Jewelry Collection, we believe in the transformative power of our refund policy. We understand that jewelry is a personal investment, and we want to ensure that every customer feels confident and satisfied with their purchase. That's why we have created a refund policy that goes above and beyond.

Unlike other stores, we don't believe in exchanges. We believe that if a purchase doesn't meet your expectations, you deserve more than just a replacement. You deserve a full refund and the opportunity to find something that truly speaks to your unique style.

Our refund policy is designed to make the return process as hassle-free as possible. We offer a generous 90-day return window, giving you plenty of time to decide if your purchase is right for you. If for any reason you are not completely satisfied, simply contact our customer service team at espanajewelry@gmail.com to initiate the return process.

Once we receive your return request, we will provide you with a return authorization number and detailed instructions on how to send back the item. We ask that you package the item securely and ship it back to us using a trackable shipping method. Please note that you will be responsible for the return shipping costs.

Upon receiving the returned item and verifying its condition, we will issue you a full refund in the form of a store credit. This credit can be used towards any future purchase, allowing you to explore our wide range of personalized jewelry and find the perfect piece that resonates with you.

It's important to note that our refund policy applies to all items except for custom-made or personalized pieces. We believe in the value of these one-of-a-kind creations and their ability to capture your individuality. Additionally, clearance items and gift cards are also non-refundable.

Our goal is to make your shopping experience with us enjoyable and stress-free. We want you to feel confident in your purchase and excited to wear your new jewelry. If you have any questions or concerns about our refund policy, please don't hesitate to reach out to our dedicated customer service team at espanajewelry@gmail.com. We are here to assist you every step of the way.

Thank you for choosing Espana Jewelry Collection. We appreciate your support and look forward to helping you find the perfect piece of personalized jewelry that reflects your unique style and personality.

At Espana Jewelry Collection, we understand that receiving your items quickly is important to you. That's why we offer fast and reliable shipping options to ensure that you get your jewelry in a timely manner.

Priority Mail Shipping

When you place an order with us, we exclusively use priority mail through USPS for shipping. This means that your package will be given priority status and will be delivered to you as quickly as possible.

Our current processing time is 3-4 business days. Once your order has been shipped, you will receive an email with a tracking number. You can use this tracking number to easily track your package through USPS tracking.

Please note that custom-made or made-to-order items require additional processing time. These items will take up to 4 to 5 weeks from the processing date to be made from scratch. We assure you that the wait will be worth it!

If you have ordered both custom-made items and regular items, please be aware that your regular items will be mailed along with your custom-made items. We do not ship items separately to ensure that you receive your complete order in a timely manner.

Ensure Accurate Delivery

To ensure that your jewelry is delivered to the right place, please double-check that you have entered the correct shipping address during checkout. We are not responsible for undeliverable, lost, or stolen items due to incorrect addresses provided by customers.

If you have any questions or concerns about shipping, please feel free to contact us at espanajewelry@gmail.com. We are here to assist you and make sure that your jewelry arrives safely and promptly.

Thank you for choosing Espana Jewelry Collection. We appreciate your support and look forward to providing you with beautiful, personalized jewelry that reflects your unique style.