Returns

At Espana Jewelry Collection, we understand that jewelry is a personal investment. We strive to provide our customers with high-quality pieces that they will cherish for years to come. However, we also recognize that sometimes a purchase may not meet your expectations. That's why we offer a 90-day return policy to ensure your satisfaction.

We value our customers and want you to be completely happy with your purchase. If for any reason you are not satisfied with your order, you can return it within 90 days of receipt. We believe in making the return process as hassle-free as possible, so we offer a store credit for the full amount of your purchase.

Here's how our return process works:

1. Contact our customer service team at espanajewelry@gmail.com to initiate the return process. Please include your order number and the reason for your return.
2. Once we receive your return request, we will provide you with a return authorization number and instructions on how to send back the item.
3. Package the item securely and ship it back to us using a trackable shipping method. Please note that the customer is responsible for the return shipping costs.
4. Once we receive the returned item and verify its condition, we will issue you a store credit for the full amount of your purchase.

Please note that custom-made or personalized items are not eligible for return. Additionally, clearance items and gift cards cannot be returned.

Our goal is to make your shopping experience with us enjoyable and stress-free. If you have any questions or concerns about our return policy, please don't hesitate to reach out to our customer service team at espanajewelry@gmail.com. We are here to assist you and ensure your satisfaction.

Thank you for choosing Espana Jewelry Collection. We appreciate your support and look forward to serving you again in the future.